North Texas District Export Council Recognizes Energy Control Systems As
“Exporter of the Year” 2019-2020
For Energy Control Systems (ECS) winning awards for their international export sales is to be expected after receiving the Presidents E Award for Export Excellence and the E Star Award in 2012 and 2017. Then again, when your business achieves 98% coverage south of the Rio Grande, and partners with distributors in over 40 countries with a goal of 50 you must be doing something right.
Founded in 1987, ECS celebrated its 33rd anniversary in June 2020, and founder Jeff Edwards attributes their long success to what he calls “extreme customer service” that is predicated on four core values: integrity, urgency, reliability and service. And, to take it step further, area managers are face-to-face with customers and distributors at least two weeks of every month.
“When we started, surge protection was a niche business and we had a goal of realizing a sales split of 60% US / 40% International for our
business. And while we’ve more than met our target, it’s actually a 75 / 25 split in favor of our international business today” continued Mr. Edwards.
ECS has come a long way since its early days to be a dominant manufacturer in a billion dollar global market where they’re typically not the low price leader. So how do they do it? “We manufacture the best performing product on the planet here in the US and back it up with service and support second to none,” Mr. Edwards added.
In recognizing Energy Control Systems as “Exporter of the Year” Nate Muncaster, the Immediate Past Chairman of the North Texas District Export Council said, “What Jeff and his team have done at ECS is a model for other small businesses to emulate. They leveraged the power and reach of the web early on to build awareness for their product and then backed it up with highly personal, face-to-face service to build trusted, long- term relationships with their customers.”
To learn more about Energy Control Systems in Fort Worth, visit www.ecsintl.com
Greg Chalkley, Chair
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